Filing a Consumer Complaint
Please try to resolve your complaint with the company or person directly. Many consumer problems are the result of broken communications and can be resolved quickly with a letter or telephone call. If you cannot resolve the complaint, please download, print out and complete the consumer complaint form at the link below. Keep a copy of the complaint with the original supporting documents for your own files. Please do not attempt to e‑mail this form.
All correspondence with consumers and businesses is handled in writing. We will forward your complaint to the business and mail the business’s response to you. If we do not receive a response, we will notify you.
Please note, this office handles a broad range of matters, but it cannot provide legal advice or act as your private attorney. This office does not normally handle complaints involving private matters such as landlord/tenant disputes, private contract disputes, "lemon law" enforcement, or business to business transactions.
Your complaint and any supporting documents are public records. As such, they may be inspected by the public pursuant to Wyoming's Public Records Laws. We may also share consumer complaints with other law enforcement agencies. To protect your privacy, please remove all confidential information from the complaint and supporting documentation that you would not want the public to view, including credit card numbers, social security numbers and medical information. Alternatively, you may redact confidential information by using a black marker to obscure it.
FILE A CONSUMER COMPLAINT
You may download the Consumer Complaint Form here (in pdf). Please download the form, print it out, complete and sign it. Mail the completed, signed, and dated complaint form with any supporting documentation to:
Office of the Attorney General
Consumer Protection Unit
2320 Capitol Avenue
Cheyenne, WY 82002
JURY DUTY SCAM
Many consumers are reporting that they are receiving phone calls from people pretending to be federal officers and threatening them with prosecution for failure to show up for jury duty. More information regarding this scam is available on The U.S. District Court for Wyoming website and on the website for the U.S. Court system.